Mercredi

Aujourdùhui on tombera sur des problématiques de gestion de la relation clients.

31 > We are approaching all of the accounts that have had the KORADO at the start, we are trying to win them back over (regagner leur confiance = regain confidence)
32 > …selling on the updates and reliability that the machine now has (sell on: faire valoir, mettre l’accent sur)
33 > Refurbished equipment has made a big return into the market,
34 > Action Plan – To slowly regain customers’ confidence around the MATALA machine range
35 > and we are at your disposal to move this forward (avancer dans cette voie, faire avancer les choses) in a positive manner.
36 > Please find attached the digital presentation that Mike spoke to you about yesterday, any questions please direct them to Mike and me.
37 > Herve, I may be a couple of minutes late joining (= the meeting) (on a call with Mary which may overrun by a little bit) (dépasser; déborder sur l’horaire)
38 > We were shipwrecked (faire naufrage / aussi get shipwrecked) off the coast of Spain.(au large des côtes Espagnoles)
39 > Your handshake is your bond (bond = engagement, gage de confiance)
40 > Yes! Let’s keep those emails short and sweet (voir DICLOOKUP_6 – tab #7)
41 > My own tip – Have one clear ask, stick to it, and get to the point! (Mon petit conseil : formulez une demande claire, tenez-vous-en à cette demande et allez droit au but !)
42 > Some readers likely looked at the length of the Wordy email and chose not to engage with it at all.
43 > Others likely didn’t read all the way through it (jusqu’au bout) and missed the request at the end.
44 > Understanding this can make you feel more at ease
45 > No spoilers from me (pas de gaffe de ma part = ne pas dévoiler un secret) but some great ideas for increasing revenue 💡